TERMS AND CONDITIONS
HELO! PLATFORM AND SERVICES ARE DESIGNED SOLELY TO FACILITATE CONNECTIONS BETWEEN FOUNDERS AND VENTURE CAPITALISTS (VCS) FOR POTENTIAL INVESTMENT OPPORTUNITIES; WE DO NOT PROVIDE ANY INVESTMENT ADVICE, FINANCIAL RECOMMENDATIONS, OR ENDORSEMENTS OF ANY KIND, AND BY USING THIS PLATFORM, USERS ACKNOWLEDGE THAT: (I) THE PLATFORM DOES NOT ACT AS AN INVESTMENT ADVISOR OR FIDUCIARY UNDER THE FINANCIAL SERVICES AND MARKETS ACT 2000 (FSMA) OR THE FINANCIAL CONDUCT AUTHORITY (FCA) REGULATIONS OR ANY APPLICABLE LAWS, (II) THE PLATFORM DOES NOT CARRY OUT REGULATED ACTIVITIES, SUCH AS ARRANGING OR ADVISING ON INVESTMENTS, AS DEFINED UNDER THE FSMA, AND (III) THE PLATFORM DOES NOT CONDUCT DUE DILIGENCE ON INDIVIDUALS, COMPANIES, OR OFFERS LISTED, NOR DOES IT ENDORSE OR VALIDATE ANY INVESTMENTS; ALL DECISIONS REGARDING INVESTMENTS ARE MADE AT THE SOLE DISCRETION AND RISK OF THE PARTICIPANTS, AND THE PLATFORM DOES NOT HANDLE OR FACILITATE ANY FINANCIAL TRANSACTIONS RELATED TO INVESTMENTS; WE STRONGLY ENCOURAGE ALL USERS TO SEEK INDEPENDENT LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE BEFORE MAKING ANY INVESTMENT DECISIONS, AND USERS SHOULD BE AWARE THAT ANY INVESTMENT CARRIES RISK, INCLUDING THE POTENTIAL LOSS OF CAPITAL; THE PLATFORM SHALL NOT BE LIABLE FOR ANY LOSSES, DAMAGES, OR LIABILITIES ARISING OUT OF OR IN CONNECTION WITH ANY TRANSACTIONS, NEGOTIATIONS, OR INTERACTIONS BETWEEN USERS.
1. OUR AGREEMENT
1.1 These terms and conditions ("Terms") are the terms on which we provide Services to you. Please read these Terms carefully before using the Platform.
1.2 These Terms are a binding contract between you as a Member and us, and they set out your and our rights and obligations with respect to your Platform membership and use of the Platform. You should print and keep a copy of these Terms for future reference.
1.3 We may change these Terms from time to time. If we choose to change these Terms in a manner that affects any of your substantive rights, we will notify you of any change at least 10 Business Days before it takes effect, either by email, when you log onto the Platform or by other means. If we provide you with such notice and you do not object to the change, you will be deemed to have agreed to it. If you object to a change this will constitute your notice of termination of your Platform membership in accordance with paragraph 5.
1.4 By accepting an offer made via the Platform, clicking to accept these Terms, or using or accessing any Service or related services, you agree to these Terms.
1.5 Capitalised terms used in these Terms have specific meanings. You can find a list of these capitalised terms at paragraph 12.
1.6 These Terms are only available in the English language.
2. GENERAL INFORMATION ABOUT US
2.1 We are Quick Execution Limited (the "Helo"), a company incorporated in England and Wales under No. 12262890 whose registered office is at 3 London Sq, Cross Lanes, Guildford GU1 1UJ, United Kingdom.
2.2 If you have any questions, complaints or comments about the Platform please contact us at members@helo.land.
2.3 For details of our complaints handling policy, see paragraph 9 (Complaints and Disputes).
3. YOUR USE OF THE PLATFORM
3.1 The purpose of the Platform is to provide various Services aimed at bringing together investors, entrepreneurs, and companies with ventures. The Platform also offers exclusive deals to its Members and organizes Member-only events. These deals and events are made available on the Platform. Services provided within the Platform are not required to be offered to every Member. Some Services may be available to certain Members at Helo's sole discretion and in accordance with its policies, while not being offered to others. Members have no right to challenge this situation, request access to specific Services, or make any other demands from Helo.
3.2 You may only become a Member once, and you may not attempt to create multiple memberships for yourself by using different email addresses or other identifying information.
3.3 Upon acceptance of these Terms you will become a Member of the Platform, and you will remain a Member until and unless your membership is terminated or suspended in accordance with these Terms. Our obligations to you as a Member are as set forth in these Terms and the other Platform Agreements. You are not our customer or client for the purposes of the FCA Rules, nor will you become a member of Quick Execution Limited.
3.4 When using the Platform you agree that you will comply with these Terms and the Privacy Policy.
3.5 If you hold a community membership, without paying any fees, you may utilize the following features ("Community/Free Membership"):
- Access to all members of helo! family
- Access Community Deals offered by Helo to Members with Community/Free Membership, at the discretion of the provider
- Access events offered by Helo to Members with Community/Free Membership within the entrepreneurship ecosystem
- Access Resource Pool
- Create your own event
3.6 While membership to the Platform is free, the features accessible to you may vary based on your selection of the membership types and the payment of the associated fee. If you select a Premium Membership by paying the annual membership fee of 500 USD, which can be paid through Stripe via the Website, the Platform will be made available to you in accordance with the features detailed in paragraph 3.7 ("Premium Membership").
3.7 The Premium Membership includes the following features:
- Access to all members of helo! family
- Access all Community Deals, at the discretion of the provider
- Access all events in the entrepreneurship ecosystem, including 6 physical events per year and participation in development programs
- Access Resource Pool
- Create your own event
- Contact with all investors, mentors and corporates
- Access full package of exclusive deals information
- Access private events
3.8 Events included in the Premium Membership may be either physical or online. Additional costs may be incurred for these events. Some of these costs will be covered under the membership, while others may be charged to the Member at Helo's discretion.
3.9 By accepting these Terms you also agree to provide whatever other information may be required from time to time in connection with your Platform membership and which we may otherwise require.
3.10 We may interact with you, or you may interact with other Members (only if you have a Premium Membership), via direct email, telephone or in person. If you are uncomfortable using the Platform for these interactions, you should not accept these Terms and should not become, or should cease to be, a Member. We do not have any liability to you in respect of your dealings with other Members.
3.11 By accepting these Terms, you represent and warrant to us and to each other Member with whom you deal or have contact through the Platform that:
- you are accepting these Terms for the purposes of your trade, business or profession;
- if you are accepting these Terms on behalf of any other person, you have disclosed that and you are duly authorised by that person to accept these Terms on its behalf;
- you are at least 18 years old;
- all information which you have provided and will at any time provide to us or to any other Member was or will be true and accurate and not misleading in all respects as at the date it was or will be provided; and you have not withheld and will not withhold any information which if disclosed would have the effect of making any information referred to in paragraph 4.3 incorrect or misleading in any respect.
3.12 You are solely responsible for any content you post on or upload to the Platform, including your Profile. You may not post, transmit or share:
- information on the Platform that you do not own or have permission to display, publish or post;
- defamatory or obscene material, or any material which may be offensive or insulting to other members or material which be incite hatred, violence or discrimination;
- executable files (whether benign or malicious); or
- material which may be detrimental to the business or reputation of Helo or any other Member.
3.13 You agree to indemnify each other Member of the Platform and us from and against any loss, damages or costs arising from or in connection with any content you post on the Platform that breaches the terms of this paragraph 3.12.
3.14 You agree that in using the Platform you will not:
- use the Platform for any unlawful purpose;
- use the Platform in any way that interrupts, damages, impairs or renders the Platform less efficient;
- access or attempt to access the accounts of other members or to penetrate or attempt to penetrate the Platform's security measures;
- advertise or promote third-party or your own products or services, including through sending "spam" emails; or
- use the Platform for any purpose other than as permitted in accordance with these Terms.
3.15 We have certain responsibilities under the FCA Rules and other applicable regulations to verify the identity of and run anti-money laundering checks on Members. In order to fulfil these responsibilities, we may use a third-party identification checking service to confirm your identity. In the event that this service is not able to verify your identity to our satisfaction, you may be asked to send us physical versions of certain identification documents.
3.16 From time to time, we may need to run additional identity checks on you. By accepting these Terms you accept that you may not be able to participate on the Platform until and unless we are able to complete these checks to our satisfaction. We will not be liable for any losses, damages or costs arising from our conduct of these checks or your inability to participate on the Platform while the checks are pending or as a result of the unsatisfactory completion of the checks.
3.17 The authority to make additions, deletions, and other modifications related to the contents of the Platform membership types shall be exclusively vested in Helo. Helo agrees and undertakes to ensure that it will avoid making changes to the contents of these memberships that would result in a loss of rights for the members.
4. HOW THE PLATFORM WORKS
4.1 We do not provide advice on any matters conducted through the Platform, except for technical use. We solely provide publicly available information that Members choose to publish on the Platform. If you require investment, legal, taxation, or other professional advice related to your membership or any actions you undertake through the Platform, you should consult a qualified professional adviser.
4.2 Access to the Platform is managed through an authentication token that you may configure. Your Platform membership is personal to you and is not transferable, and if your authentication token is used we will assume that you are the person conducting activity on the Platform. Please ensure your authentication token is kept secure at all times. If you notify us or if we determine ourselves that the security of your authentication tokens may have been breached you will not be able to access the Platform until measures have been taken to verify your identity.
4.3 After you log onto the Platform you will be asked to complete a Profile. This is the basis on which we identify you for the purposes of communicating with you and any anti-money laundering or other checks we run on you will be based on this information. You must complete the Profile truthfully and keep it up to date. Your Profile will be visible only to members of the Platform.
5. TERMINATION OF MEMBERSHIP
5.1 If you no longer wish to be a Member, you may terminate your Platform membership at any time by providing notice in accordance with the requirements outlined in paragraph 11.8. To clarify, upon termination of your membership as described, no refunds will be issued for payments made prior to the termination, including any annual membership fees.
5.2 We may terminate your membership at any time and for any reason by notice served in accordance with paragraph 11.9. If this happens you will no longer be able to access the Platform. For a period of 30 days following termination of your membership we will, on request, provide you with copies of all fully Executed Platform Agreements to which you are a party and any other documents you have uploaded to the Platform.
5.3 Any action we take, and any termination of your membership is without prejudice to your accrued obligations to us and in particular to any fees to which we are then or may in future become entitled.
6. OUR LEGAL OBLIGATIONS AND LIABILITY UNDER THIS AGREEMENT
6.1 Each Member acknowledges that the listing of a Member on the Platform does not constitute any form of endorsement, recommendation, sanction, or approval by us of that member's business or its future financial prospects.
6.2 You acknowledge and agree that we have not verified and have no duty to verify any factual information which appears on the Platform from time to time.
6.3 Each Member hereby waives and agrees to waive any claims it may now or in the future have against us in respect of any matter referred to in this paragraph 6 in respect of:
- any information included on the Platform provided now or in the future by any Member;
- the verification of any information on the Platform;
- the confidentiality of any information shared on or through the Platform with any other member; and
- any termination, restriction or suspension of its membership or of its access to the Platform.
6.4 Each Party shall not be liable to the other Party and disclaims to the fullest extent permissible by law all liability, for any special losses, indirect losses, consequential or pure economic loss, costs, expenses or damages.
6.5 Without prejudice to paragraph 6.4 above and subject to paragraph 6.6 in no event shall each Party's liability to the other Party exceed the total of the fees paid or payable under the Terms.
6.6 Nothing in these Terms shall limit Helo's liability for personal injury or death, fraud or any other liability the exclusion or limitation of which is not permitted by applicable law or regulation.
6.7 Notwithstanding and without prejudice to any other provision in these Terms, you shall indemnify us for any loss, cost, expense or damage suffered by us directly or indirectly as a result of any breach by you of these Terms, any Platform Agreement or any other agreement that you enter into with us, or as a result of any use of the Platform that is fraudulent or represents wilful misconduct, or as a result of any inaccurate, incomplete or misleading information that you provide to us or any other Member whether through the Platform or otherwise.
6.8 Helo makes available information provided by Members and publicly disclosed by them. Helo assumes no responsibility for any collaborations between Members, investments made, or any inaccuracies or omissions in the information accessed through the Platform or in connection with the Platform. Helo cannot be held liable for any damages incurred by Members or for any claims or damages from third parties.
6.9 Helo shall bear no responsibility whatsoever for any taxes (except for making any deductions or withholdings required by applicable law) that may arise as a consequence of the Member's membership, including notifying the relevant Member of any obligations that have arisen or may arise. We recommend that you seek your own tax advice in relation to all matters pertaining to your membership of the Platform.
6.10 Each Party shall take all reasonable steps to ensure that the other Party's information that is proprietary or confidential and is clearly labelled as such (Confidential Information) to which it has access is held in confidence and shall not make it available to any third party or use it for any purpose other than the implementation of these Terms.
7. COMMUNICATING WITH YOU
7.1 From time to time we may send you emails with information about activity on the Platform, your membership, our business, these Terms or other matters that we reasonably believe are relevant to you. We will do our best to ensure that these emails are relatively infrequent, but we may send you such emails at our discretion.
7.2 You acknowledge that we are entitled to use your name, image, and other related information in connection with our own marketing activities, starting from the moment you initiate your membership.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Subject to paragraph 8.3 as between you and us, we own all Intellectual Property Rights existing in or in relation to the Platform.
8.2 Subject to paragraph 8.3, if and to the extent that any Intellectual Property Rights existing in or in relation to the Platform vest in you by operation of law or otherwise, you agree to do any and all such acts and Execute any and all such documents as we may reasonably request in order to assign such Intellectual Property Rights back to us and provide us with a waiver of moral rights in such Intellectual Property Rights.
8.3 You shall retain ownership of all copyright in any text, data, media, images, video or other information you upload or submit to the Platform. You grant us a worldwide, royalty- free, licence to use, copy and distribute any such data as necessary to operate the Platform. This licence shall terminate 90 days after the data is no longer reasonably required to provide the Services save to the extent that Helo is required by applicable law or by Regulators to retain the data.
8.4 We do not warrant or represent that the content of the Platform does not infringe the Intellectual Property Rights (or any other rights) of any third party.
9. COMPLAINTS AND DISPUTES
9.1 We will do our best to resolve any complaints in relation to your use of the Platform. If you have a complaint with respect to any aspect of the Platform, you should report it to us immediately by sending an email, with the word "complaint" in the subject line, from the email address in which your Platform membership is registered to members@helo.land. We will send an initial response to your email within no more than five (5) Business Days after we receive it, and this response will state either that it is our final response or that we are investigating the matter further. If we are investigating the matter further, we will provide you with a final response by no later than eight weeks after we receive your email.
9.2 Please note that we are under no obligation to investigate or in any way resolve disputes between you and the other Members. Resolution of such disputes is the responsibility of the parties in question.
10. CONFLICTS OF INTEREST
10.1 Helo will at all times take reasonable steps to ensure that any potential conflicts of interest are suitably mitigated and managed according to our internal Policy. If that is not possible then we will inform you of the potential conflict, the steps taken to that point and seek your approval to continue to act notwithstanding the conflict. At all times we will strive to treat all customers fairly and evenly consistent with their relevant plan.
11. GENERAL
11.1 These Terms shall apply until:
- in the event that you have elected to terminate your Platform membership in accordance with paragraph 5.1, when such termination becomes effective;
- in the event that we have elected to terminate your Platform membership in accordance with paragraph 5.2 when such termination becomes effective,
save that notwithstanding the termination of your membership, we shall retain the right to bring any action against you in the event that prior to the termination of your membership you were in breach of any provision of these Terms and/or any Platform Agreement.
11.2 We may assign, transfer or delegate any of our obligations or rights pursuant to these Terms. We may provide information about you and your activities on the Platform to any person to whom we assign, transfer or delegate our obligations or rights. We will notify you of any such assignation, transfer or delegation.
11.3 Your Platform membership is personal to you, and therefore none of your rights or obligations in connection with your membership can be assigned, transferred or delegated. This prohibition does not affect your right to make certain transfers as described in these Terms and other Platform Agreements. Any attempt to, transfer, assign or delegate any of your rights or obligations in contravention of this paragraph 11.3 shall be null and void.
11.4 We shall each bear our own costs and expenses regarding the preparation, negotiation and Execution of the Platform Agreements and any associated documentation.
11.5 All disclaimers, indemnities, limitations and exclusions in these Terms shall survive termination for any reason, as shall any other provisions of these Terms that by their nature are intended to survive such termination.
11.6 No Party shall be liable or have responsibility of any kind to any other party for any loss or damage incurred as a result of, any total or partial failure, interruption or delay in the performance of its duties and obligations occasioned to the extent attributable to any act of God, fire, act of government, state, governmental or supranational body or regulatory authority or war, civil commotion, terrorism, failure of any computer dealing system, failure of the Platform to operate due to any virus, malware or disruption or failure of the Platform to operate due to the activities of any third party, interruptions of power supplies, labour disputes of whatever nature or any other reason (whether or not similar in kind to any of the above) beyond such Party's control.
11.7 These Terms, along with any dispute or claim arising out of or in connection with them, their subject matter, or formation (including non-contractual disputes and claims), shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute, controversy, or claim arising out of or in connection with this Agreement shall be finally settled by arbitration in accordance with the rules of the Istanbul Arbitration Centre (ISTAC), with the seat of arbitration in Istanbul, Türkiye.
11.8 Any notice from you to us in respect of these Terms, any Platform Agreement, your membership or your activities on the Platform shall be given by email to members@helo.land except where these Terms or another Platform Agreement that you Execute sets forth alternate means by which you must give us notice.
11.9 Any notice from us to you in respect of this these Terms, any Platform Agreement, your membership or your activities on the Platform may be given either through the Platform, by email to the address set forth in your Profile or by post or courier to the physical address set forth in your Profile.
11.10 Notices given pursuant to paragraphs 11.8 and 11.9 through the Platform or by email shall be deemed received by the recipient upon dispatch. Notices given post or courier shall be deemed received by the recipient two Business Days after dispatch. In the event that you give us notice by means other than those set forth in paragraphs 11.8 and 11.9 and we in fact receive it, we may, but are not required to, choose to deem the notice received upon our actual receipt of it.
12. DEFINED TERMS
Capitalised terms used in these Terms shall have the following meanings:
- "Business Day" means any day other than a Saturday or Sunday or a bank or public holiday in England;
- "Companies Act" means the Companies Act 2006, as it may be amended from time to time;
- "Community Deals" means services on the Platform that can be obtained free of charge or at a discount from various service providers (e.g. x company cloud infrastructure credit)
- "Execute" and "Executed" means, with respect to any agreement you enter into with us, expressing your assent to be bound by its terms through the electronic means provided on the Platform or otherwise sign or execute in a manner approved by us;
- "FCA" means the Financial Conduct Authority, an independent organisation that authorises and regulates us, whose address is 12 Endeavour Square, London, E20 1NJ, United Kingdom;
- "FCA Rules" means the Financial Services and Markets Act 2000, all secondary legislation implemented thereunder, rules and regulations promulgated by the FCA or any successor or replacement regulatory body responsible for the regulation of our business, and any other financial services laws or regulations applicable to us;
- "Intellectual Property Rights" means any patent, copyright, trade mark, service mark or trade name, utility model, right in software, right in design, right in databases, image right, moral right, right in an invention, right relating to passing off, domain name, right in confidential information (including trade secrets) or right of privacy, and all similar or equivalent rights in each case whether registered or not and including all applications (or rights to apply) for, or renewal or extension of, such rights which exist now or which will exist in the future in the United Kingdom and all other countries in the world;
- "Member" means a natural person who is 18 years of age or older, who is a Member of the Platform, and who has the capacity to use the Platform and its Services;
- "Party" or "Parties" means you and us;
- "Platform" means, the Helo platform, which includes the website currently hosted at the domain https://helo.land and all pages at sub-domains thereof and may, from time to time hereafter, include pages hosted at other domains and identified by Helo as forming part of the Helo platform;
- "Platform Agreement" means any agreement created by Helo which you enter into now or from time to time with us, or with any other Member in connection with your use of the Platform or otherwise as a Member, or which is set out on the Platform and expressed to bind you and other Members;
- "Privacy Policy" means the Privacy Policy of Helo, which is accessible from each page of the Website;
- "Profile" means the profile you complete when joining the Platform as amended from time to time;
- "Regulators" means any governmental, regulatory or other competent authority that regulates and/or supervises Helo and/or either of their activities;
- "Services" means access to the Platform, including any deals and events offered through it;
- "we", "us", "our" and "ourselves" means Helo, any of its subsidiaries, any holding company (as those expressions are defined in section 1159 of the Companies Act 2006) of Helo, any subsidiary of any of its holding companies and where the context permits, Helo's permitted assignees, transferees and delegates;
- "Website" means the website hosted at https://helo.land/ including all sub-domains thereof; and
- "you" or "your" means you, as a user of the Platform pursuant to these Terms.