Zendesk is a CRM platform that helps businesses manage customer support, sales, and engagement efficiently. It streamlines communication across multiple channels, enabling teams to improve customer satisfaction and drive growth.

• Customer Support: Zendesk Suite provides a multi-channel system integrating email, live chat, phone, and social media for seamless customer interactions.

• Sales Management: Zendesk Sales CRM helps teams track leads, automate follow-ups, and optimize sales processes with pipeline management and analytics.

• For Startups: The Zendesk for Startups program offers free and discounted access to CRM tools, expert guidance, and community benefits to support early-stage growth.

For early-stage startups:

• 6 months of free access to Zendesk Suite and Zendesk Sales CRM (any plan)

• 30% discount on the first annual subscription after the free period

• 1:1 onboarding session with a dedicated Startup Success expert

• VIP access to community programs, expert sessions, and events

For later-stage startups:

• 30% discount on the first annual subscription

• 1:1 onboarding session with a dedicated Startup Success expert

• VIP access to community programs, expert sessions, and events

• Must be a new Zendesk customer

• For early-stage startups: Fewer than 50 employees and no more than Series B funding

• For later-stage startups: Fewer than 250 employees